Deposits
- 50% of the quoted total holds your date
- Deposits are non-refundable once the date is booked
- Applied to the final balance, never an extra fee
- Multi-day bookings may be split into staged payments
- We confirm the hold in writing once it clears
Booking policy
Straight answers
before you book.
How deposits, reschedules, cancellations, and balances work for studio sessions and live production dates. Written plainly so nobody is surprised on the day.
- Deposit
- 50% of the quote
- Reschedule
- 48 hours notice
- Balance
- Due on the day
The short version
Four rules,
no fine print.
A date is held when the deposit clears. Deposits are non-refundable, but with two days notice the booking can move once at no extra cost.
Rescheduling
- Free with 48 hours notice or more
- One free move per booking, subject to availability
- Inside 48 hours, the deposit moves with the date once
- Repeated moves may require a new deposit
Cancellations
- All deposits are non-refundable
- 48 or more hours out: the deposit can move to one new date, no cash refund
- Inside 48 hours: the deposit is forfeited
- No-shows are treated as a same-day cancellation
Payment
- Balance due at the beginning of the session or event
- Card, cash, or transfer — ask for the details
- Invoices available for business accounts
- Travel outside the service area is quoted up front
Things that happen
Weather, venues,
and curveballs.
Outdoor events get rained on and venues change load-in times. Here is how those get handled, so the plan survives contact with the day.
What if it rains on an outdoor event?
We will cover the rig where it is safe to do so and keep the show running if the venue allows it. If the event is cancelled for weather before load-in, the deposit is held as credit toward a new date rather than forfeited.
What if the venue changes the schedule?
Earlier or later load-in is usually fine — tell us as soon as you know. A move to a different day follows the reschedule rules above.
What if we finish early?
Studio time is billed against the block you booked, not the clock. Finishing early does not reduce the rate, but nothing is added either.
What if the session runs long?
We will tell you before the block ends and quote the additional time. Nothing is added to the bill without your agreement on the day.
Ready when you are
Have a date
in mind?
Send the date and the project. We will confirm availability, quote it clearly, and hold it once the deposit clears.